Frequently asked questions
Product information
How does the italian charm bracelet work?
We have a special how it works page with a detailed explanation and an instructional video for this question!
What if I don't know how many charms I need?
On average, most bracelets contain between18 and 24 charms, depending on the width of your wrist. Refer to our size chart to determine how many charms you need. Our standard bracelets come with 18 charms.
Is it hard to put on or swap the charms myself?
Bracelet is composed of charms, which can be assembled by yourself using tools or by hand. However, using tools will be more convenient and faster than assembling the charms by hand.
We will give free installation tools to customers who place an order for the product for the first time.
Will the charms oxidize, rust, and lose its luster over time?
Not at all. Mini Tales Project is made of high-quality stainless steel that is waterproof, sweat-proof, and rust-proof, so you can wear it every day, rain or shine, without worry.
Warranty
Is there warranty? What if I have a defective product
At Mini Tales Project, we understand how much your jewelry means to you. For this reason, we include a free 1 year warranty on every order
Each piece is designed to resist wear & tear, but if damage occurs, we'll send you a new replacement for free.
If you would like to learn more about our 1 year warranty, click here.